WHAT IS THE PROCESS FOR ORDERING NEW COUNTER TOPS ? 
You can start by visiting our showroom ( located in Oley, Pa. at 52 Legion Drive) showroom hours are Monday through Thursday  7am to 4:30pm, Friday 7am-11am, evenings and Saturday by appointment), or you can schedule an in home visit by calling us at 610-987-6909. Once we have dimensions established of your counter tops and basic selections of stone-edge-sink etc., we will be able to provide a quote.  The next step to proceed is to schedule your template appointment, followed in approximately 1 week with the installation of your new tops.  The variation in this time line is the time it takes to make the design decisions etc.

WHAT INFORMATION DO YOU NEED FOR  THE FREE QUOTE?
We need all your contact information , of course, and a rough drawing of counter top layout (doesn’t matter if supplied in feet or inches). If you are doing a new kitchen please supply a copy of the plans (make sure you include the pages that have the cabinet dimensions included). We can either provide a quote that is more general in scope (normally if you have not made design choices yet) or to the exact dollar amount after all choices have been made. We often have customers fax (610-987-2883) or scan-email (estimator@wenfab.com) the counter top plans to us prior to the design appointment.

​DO I HAVE TO BUY THE WHOLE SLAB ?
No,  you pay for just the material used to create your tops. We will determine the yield depending on the size of the stone slab etc.

WHAT GEOGRAPHICAL AREA DO YOU COVER ?
We install in Berks, Montgomery, Lancaster and Chester Counties as well as the Greater Lehigh Valley.

DOES GRANITE REQUIRE SEAMS AND ARE THEY NOTICEABLE ?
Granite usually comes in sections that are 10’ long or shorter requiring seams (think of L shape or U shaped kitchen layouts). The seams vary greatly (darker colors of granite with uniform patterns-the seams are not that noticeable)..seams in lighter colors or dramatic patterns – the seams will show more. We work very hard on the placement-layout-and fabrication of your tops to minimize the effects of seams.

HOW DO I CLEAN MY GRANITE ?
Granite, by nature, is very hard and durable. Remember all granite tops that are purchased through Wentzel’s have been sealed  at time of install. Clean the granite tops with a mild – phosphate free- liquid dish soap. Avoid the use of harsh chemicals etc. Rinse well with water or wipe with multiple applications to remove soap residue. If using a product (Granite Cleaner) specifically formulated for your tops…let the cleaner sit for approximately 30 minutes then wipe off with soft clean cloth.

​DO I NEED TO ADD SUPPORTS FOR THE OVERHANG OF MY ISLAND COUNTER TOP?
Depending on the size of the overhang…the answer is normally yes. Stone tops can be very heavy. We will of course advise you on this at time of consultation.

WHO HOOKS UP THE PLUMBING AFTER MY NEW TOPS ARE INSTALLED?
​We can arrange for a licensed plumber to do this service, or you can bring in your own plumber, or if you prefer you can do this yourself, It is a good idea to check to see if the (plumbing) shut off valves are working at your sink (either kitchen or bathroom).

GENERAL QUESTIONS

Everyone at Wentzel Fabrication Inc.  understands that quality and customer satisfaction have been the trademark and key to our success and longevity.  Repeat customers and customer referrals prove that to us every working day. We also service everything that we sell. Once you are a customer of ours…you are customer for life and we are here for any questions and concerns that you might have . How is that for peace of mind?

EST. 1945